Policies

Payment 
We accept PayPal and all major credit cards through our payment processor,.

Sales Tax 
New York State law mandates that we collect state sales tax of 8.875% for all orders shipped within the Empire State

Framing Orders
Due to the high cost of freight, we are no longer offering framing for our large format constellation prints.

Domestic Shipping 
We offer complimentary USPS Priority shipping, and your print will arrive in approximately three days from the date of shipping: our ship days are Mondays and Thursdays. Please note that we cannot guarantee expedited shipping.

International Shipping 
At the current time, we only ship to the United States, Canada and the United Kingdom. Think we should change our policy? Let us know on our Contact page.

***Canadian/UK customers: Please note that you are responsible for all local duties/taxes on shipments from the USA arriving in your country. These costs are not included in the price of your order, so please plan accordingly.*** 

Delivery Confirmation 
All orders will receive delivery confirmation numbers by email once your tube has gone out the door.

Wrong Addresses 
Please check your address carefully. Most delivery issues are attributable to wrong addresses and/or “Return to Sender” messages on our tubes.

City of Brooklyn Pickup 
We're unable to offer pickup from our location in the nation’s fourth largest city at this time. However, if you’re a merchant who’s interested in carrying our prints, please let us know on our Contact page.

Packaging 
For safe and secure shipping, we delicately roll each print, carefully place it into a plastic sleeve, and insert it into a 3’’ round heavy duty industrial grade shipping tube manufactured by Yazoo Mills of New Oxford, PA. Please be careful when removing the plastic end caps and taking your print from the tube. ***We are not responsible for any damage to prints during removal from the tube.*** 

Damage and Insurance 
In the event your order arrives damaged, please contact us immediately and we will advise on next steps. 

Return/Exchange Policy 
ALL SALES ARE FINAL. We do not accept returns. If you have any questions prior to purchasing, please reach out via our Contact page with questions, and we will respond within 24 hours.

Read our Terms and Conditions here.